LILY LIST · DISCORD TICKETS

🎫 Ticket Center

Configure how Lily List creates and manages private Discord ticket spaces.

🎫

Support Center Public Discord panel

💭

Private Vent Separate private panel

🌙

Meeting Room Staff initiated

📝

Staff Applications Private application channels

🎫

Central Support Center

● Published

Members choose a ticket type from a panel in Discord. Lily List creates the private channel and applies that type's settings.

📝

Staff Applications Choose a position, then answer questions inside the private channel.

🌸

Party Help Questions or help with Lunar Lotus parties.

🪷

Server Support General server support and member assistance.

🤝

Affiliates Private affiliate and partnership requests.

💌

Other Anything that does not fit another support type.

🔐

Ticket Type Editor Preview

Server Support

Ticket Name Button Label Button Emoji Discord Category

Support Tickets ⌄

Channel Format Open Ticket Limit

1 per member ⌄

👤 Member Access

View Channel · Send Messages · Read History · Attach Files · Embeds · Reactions

🪷 Staff Access

Choose current Lunar Lotus Discord roles and configure native permissions plus Lily List actions.

Select Discord roles… ⌄

🤖 Lily List Actions

Claim · Unclaim · Close · Reopen · Add/Remove Members · Rename · Staff Notes · Transcript

💭

Private Vent

A completely separate Discord panel for private conversations with selected trusted roles.

Channel vent-{username}

Retention Not chosen yet

🌙

Meeting Room

Authorized staff create a private meeting with a selected member. Members cannot open these themselves.

Channel meeting-{username}

Opened by Authorized Staff

📝

Staff Applications

Applicants choose a position. Lily List creates a private channel and posts that application's questions inside.

Questions Inside Discord channel

Access Per application

📚

Ticket History & Transcripts

Ticket Member Type Closed By Status

#0037 Kei Server Support Rin Transcript Saved

#0036 Member Party Help Dyna Closed

Normal ticket transcripts are designed as self-contained HTML archives. Private Vent retention remains a separate setting and has not been finalized.